Frequently Asked Questions
Everything you need to know about your Travelpro® purchase, shipping, and warranty.
How can I track the status of my order?
Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is the Travelpro® return policy?
We offer a 30-day return window for unused products in their original packaging. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
Does my luggage come with a warranty?
Yes, Travelpro® products are backed by various limited warranties, including our 'Built For a Lifetime' Limited Warranty, which covers manufacturer defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options through Affirm for qualifying purchases.
How do I know if my bag meets airline carry-on requirements?
Each product page includes a 'Specifications' tab listing the exact exterior dimensions. Most of our carry-ons are designed to fit in the overhead bins of major domestic and international airlines.
How should I clean and maintain my Travelpro® luggage?
We recommend using a soft cloth with mild soap and warm water to clean the exterior fabric. Avoid using bleach or harsh chemicals, and always allow the bag to air dry completely before storage.